Before booking Tickets:
When does advance booking open on meroshows.com?
Beginning of booking depends entirely on cinema planning and the release
date of the movie. Whenever the cinema opens, the show is automatically made
available on meroshows.com.
Do you charge extra fees for a booking?
Meroshows.com internet handling fees of NRs. 5.00 to 25.00 (depending on the
ticket price) per ticket and tax on the convenience fee plus government
taxes if applicable.
Can I choose my seat at the cinema?
Absolutely, this is one of the most beneficial features we offer so that our
customers have a good ticketing experience. You have the choice of selecting
or changing your seats at every step of the transaction. This facility is
available to only those venues that offer seat selection.
How many tickets can I book in one transaction?
You are allowed a maximum of 10 tickets per transaction in each area
category of the cinema screen. In case you wish to book more than 10
tickets, please feel free to contact us on 01-4410178.
Is there a telephone number where I can contact you and book my tickets?
Apart from web bookings, we also offer 24/7 contact center booking service.
You can call 01-4410178. This number is accessible through land lines, GSM
and CDMA phones.
Is there a cut off time for booking tickets?
The cut-off time for booking may vary from cinema to cinema as it is
governed by the cinema. It’s usually 1-2 hours before the show start time.
Minimum age of children to buy a ticket:
Children aged 3 years and above will require a separate ticket.
During booking tickets:
How can I confirm whether my tickets have been booked?
As soon as your booking is confirmed, a confirmation email and SMS
containing your booking details is sent across to the contact details
entered while booking. In case you have not received the confirmation email
or SMS, please click on the ‘Resend Confirmation’ button on the homepage and
enter the contact details used while transacting, a confirmation email or
SMS would be resent to you.
I booked tickets through the website but did not get the confirmation
email or SMS.
In case your confirmation details are lost, click on the ‘Resend
Confirmation’ link on the website to resend the confirmation email and SMS.
Alternately, please call us on 01-4410178 for assistance.
Procedure to book tickets through meroshows.com:
Log on to www.meroshows.com
Register yourself (we recommend) Sign in or ‘Fconnect’
Select the desired city. On selecting a specific region, you would be
able to view all the current and upcoming events in that particular
Select movie/cinema, date and time.
Select the seating category and the no. of seats.
Choose seats as per your preference.
Click on ‘Continue’
Crosscheck your show details and the amount payable in the Order
Click on ‘Proceed to Payment’ to go ahead with your booking.
Enter your email id and mobile no. in order to get the booking
confirmation email and SMS.
Choose the preferred mode of payment.
Read and check ‘I Agree to the Terms & Conditions’
Click on ‘My payment’ to save your card details to make a faster payment
the next time you book tickets on our website.
Click on ‘Proceed Payment’
You will receive a booking confirmation number. A confirmation email and
SMS will be sent across to you.
You can also contact us on 01-4410178 for further assistance.
After booking tickets:
Will my movie tickets be delivered after my booking is completed?
Your movie tickets are confirmed and paid for, and need to be collected from
the box office counter at the cinema. You can visit the cinema at any time
before the show and collect your tickets from the box office. Please note
that you will be required to show the Credit/Debit card used while
transacting along with the confirmation email or SMS sign on the
acknowledgement slip while collecting the tickets.
What do I carry while collecting the tickets in case of a Net Banking
For movie bookings, tickets need to be collected from the cinema box office
or automated kiosk available at the cinema. Tickets once confirmed can be
collected any time prior or at the show time by presenting a copy of the
confirmation email or SMS and the original photo ID proof in case of booking
through a Net Banking payment mode.
How much time before the show do I have to collect my tickets?
Since the ticket is already paid for, it is available for collection at the
box office at any time before the show. However, we recommend collecting the
ticket 10-15 minutes earlier in case of a last minute queue at the box
I accidently booked my tickets for today instead of tomorrow, can you
change the tickets?
Tickets once booked are deemed sold. Hence it is not possible to cancel,
replace or refund a confirmed booking.
Can I change my seat numbers?
No. It is not possible to change the seat numbers of a ticket once booked.
Can I change the show time that I have booked for?
Once a ticket is booked, it is deemed as sold and there is no privilege to
revise the booking details.
Can we cancel or replace our tickets?
As per cinema policy, once a ticket has been paid for, it is deemed sold. It
cannot be replaced or cancelled.